Post by Sally McLean on Dec 8, 2005 7:08:18 GMT -5
Hi Folks,
I'm hearing that some people are having trouble with signing up and/or logging into the messageboard.
If you are one of those people, here are a couple of suggestions that might solve the problem:
Firstly, when you initially sign up, you're sent a confirmation email to the email address you registered. Please make sure that the email address is correct and that you enter the same email address in both "Email" lines during the sign up process.
A confirmation email should arrive in your inbox - you then need to click on the activation link to activate your account. Once that happens, you should be able to participate in the message board discussions ...
HOWEVER
If you don't receive the confirmation email (as has apparently happened in a couple of cases) - you can still get hold of your login details by doing the following:
1. Click on "Login" at the top of the Message Board - you're taken to another page where you can log in;
2. Click on "Forgot Your Password?";
3. You will then be taken to a page where you will be asked for either the username you chose when you signed up OR the email address you used when you signed up;
4. Type in one or the other and another email will arrive in your inbox with your username and password; then
5. You should be able to return to here and login using those details and voila! You're part of the AlanFletcher.net online community.
If you have any other problems - please get in touch with me at .
Best to email me direct about these issues - While Fletch will do everything in his power to deal with the problem, I'm the techie here, so he usually ends up forwarding your emails to me. I can get to looking at the problem much faster if you just email me direct.
Thanks everyone.
Cheers,
Sally
-----------------------------------------------
Sally McLean
Designer
AlanFletcher.net
-----------------------------------------------
Salmac Multimedia
www.salmac.com/multimedia/
"designing for entertainment"
-----------------------------------------------
I'm hearing that some people are having trouble with signing up and/or logging into the messageboard.
If you are one of those people, here are a couple of suggestions that might solve the problem:
Firstly, when you initially sign up, you're sent a confirmation email to the email address you registered. Please make sure that the email address is correct and that you enter the same email address in both "Email" lines during the sign up process.
A confirmation email should arrive in your inbox - you then need to click on the activation link to activate your account. Once that happens, you should be able to participate in the message board discussions ...
HOWEVER
If you don't receive the confirmation email (as has apparently happened in a couple of cases) - you can still get hold of your login details by doing the following:
1. Click on "Login" at the top of the Message Board - you're taken to another page where you can log in;
2. Click on "Forgot Your Password?";
3. You will then be taken to a page where you will be asked for either the username you chose when you signed up OR the email address you used when you signed up;
4. Type in one or the other and another email will arrive in your inbox with your username and password; then
5. You should be able to return to here and login using those details and voila! You're part of the AlanFletcher.net online community.
If you have any other problems - please get in touch with me at .
Best to email me direct about these issues - While Fletch will do everything in his power to deal with the problem, I'm the techie here, so he usually ends up forwarding your emails to me. I can get to looking at the problem much faster if you just email me direct.
Thanks everyone.
Cheers,
Sally
-----------------------------------------------
Sally McLean
Designer
AlanFletcher.net
-----------------------------------------------
Salmac Multimedia
www.salmac.com/multimedia/
"designing for entertainment"
-----------------------------------------------